Technical Consultant · London, UK

Reimagining ERP for small business, powered by AI.

After 17+ years building enterprise software — API platforms, open banking, payments and, most recently, multi-tenant pharmaceutical systems — I'm turning that experience toward smaller businesses: reimagining their ERP and everyday operational workflows through AI-led development, built leaner and faster than off-the-shelf software allows.

Watch this space. I'm about to start writing about how small-scale businesses are adopting AI to automate their day-to-day workflows — and sharing my journey rebuilding ERP for them, the AI-first way.
~ shyam.profile — at a glance
LocationLondon, United Kingdom
FocusAPI management · Open banking · Payments
NowMulti-tenant pharma trading platform & Business Central connectors
Experience17+ years · full software lifecycle
MethodsAgile / Scrum · JIRA · Azure DevOps
RegulatoryPSD2 · Berlin Group · BCBS 239
RootsC# / .NET · MS SQL · test automation
5
Tier-1 banksDelivered to
API
API-firstProduct strategy
Companies & clients I've worked with
Oracle
JamboBV
Temenos
Ebury
Microsoft
HCLTech
Nordea
Julius Baer
KBC
Ulster Bank
Bank of Ireland
Oracle
JamboBV
Temenos
Ebury
Microsoft
HCLTech
Nordea
Julius Baer
KBC
Ulster Bank
Bank of Ireland
0
Years in software
0
Roles across the SDLC
0
Tier-1 banks delivered
0
Award wins
What I Know

Domain depth, not just job titles.

Two decades of building software has left me fluent in a handful of domains and the technologies that power them — here's where I go deep.

API Management & Gateways

Product vision, pricing and KPIs for API platforms — the secure, governed exposure of data and services. OAuth2 and WebSocket go-to-market, gateway migration programmes, and commercial SKU strategy for positive-margin products.

Open Banking & Payments

PSD2 and Berlin Group delivery across multiple jurisdictions. API user journeys for limit orders, forward trades, payments, transactions and mass payments — designed from real use cases into epics and stories.

Risk & Regulatory Data

BCBS 239-aligned risk data aggregation, reporting and data lineage; data-governance for customer data flows, shaped into API specifications with architecture and compliance teams.

Banking R&D & Innovation

Design-Led Innovation PoCs and an Interaction Framework taken to market with Tier-1 banks — including a hands-on waterfall-to-Agile transformation of an innovation lab.

Product & Delivery Leadership

Roadmaps, backlog grooming, epics and stories, executive MBRs/QBRs and stakeholder management — run through JIRA, Confluence and Azure DevOps.

Engineering Foundations

Product thinking grounded in how software is actually built: hands-on C#/.NET and VB6 development, MS SQL Server, full SDLC ownership and C# test-automation frameworks — plus senior QA for enterprise payroll and HRMS at national-tax-authority scale. I've sat in the developer's chair, the tester's chair and the product owner's chair, which is exactly why I can translate business requirements into specifications engineers can build without guesswork.

Technologies & Tools

The toolkit.

API GatewayREST APIsOAuth2WebSocketPSD2Berlin GroupOpen BankingBCBS 239PaymentsAgile / ScrumJIRAConfluenceAzure DevOpsSharePointProduct RoadmappingPricing StrategyMBR / QBRC#ASP.NETVB6MS SQL ServerFusion MiddlewareBPMTest Automation
Career

A journey through the stack.

Described by what I did and the technology I did it with, rather than where. Roles run newest first.

2026 – Present

Technical Consultant

Pharmaceutical trading platforms
  • Building a multi-tenant pharmaceutical trading platform — managing orders, inventory, supplier relationships and regulatory documentation across several companies.
  • Custom Microsoft Dynamics 365 Business Central connectors: ERP-to-BC data sync, and FMD scan-file import straight into warehouse receipts — no double-scanning.
  • Workflow automation and AI assistants that do real operational work — production systems, not demos.
Pharma PlatformBusiness CentralERP IntegrationAI AutomationCustom Software
2022 – 2026

Senior Product Manager, API Management

Global cloud-infrastructure platform
  • Owned product vision, pricing strategy and KPIs for a cloud API Gateway; ran executive MBRs and QBRs.
  • Led go-to-market for OAuth2 authentication and WebSocket support, and introduced a new commercial SKU for positive margin.
  • Ran a migration programme moving internal teams off a legacy web-tier security service and onto the API Gateway.
API GatewayOAuth2WebSocketPricingRoadmap
2020 – 2022

Product Owner — API

FX & payments fintech
  • Defined and built API-based user journeys over core banking functions: payments, transactions and mass payments.
  • Delivered Open Banking under PSD2 (UK) and Berlin Group (EU) alongside compliance and operations teams.
  • Shaped API data-model changes to support BCBS 239 risk data aggregation and reporting.
Open BankingPSD2Berlin GroupBCBS 239Payments APIs
2015 – 2020

Principal Technical Specialist

Core banking software · Innovation R&D
  • Led project management for a banking Innovation Hub (R&D) and moved the team from waterfall to Agile.
  • Ran go-to-market for an Interaction Framework and initiated API projects with five Tier-1 banks.
  • Partnered with bank architects on API designs supporting BCBS 239 risk aggregation, reporting and data lineage.
Tier-1 bank projects
Innovation R&DInteraction FrameworkTier-1 BanksAgile
2012 – 2014

Pre-Sales Consultant

Enterprise middleware
  • Built complex BPM proofs of concept and value, and solution proposals answering RFP/RFI for an enterprise sales team.
  • Ran deep-dive technical workshops and product demos on Fusion Middleware and BPM.
  • Part of an award-winning team that displaced a major incumbent competitor.
BPMFusion MiddlewarePoC / PoVSolutioning
2010 – 2012

Senior QA Engineer

Enterprise HR & payroll
  • Lead QA for Core, UK and UAE payroll; triaged issues raised by the UK tax authority.
  • Validated statutory enhancements such as shared parental leave and pension auto-enrolment.
  • Logged 500+ valid defects and trained junior engineers on HR and payroll systems.
QA StrategyPayrollHRMSCompliance
2009 – 2010

Senior Member of Technical Staff

Healthcare SaaS
  • Ran full SDLC for a cloud-based paperless dental-college product, front end and back end.
  • Built on ASP.NET (C#) and MS SQL Server; managed a small development and test team.
ASP.NETC#MS SQL ServerTeam Lead
2005 – 2010

Developer & SDET — early career

Software services
  • Full SDLC across desktop (VB6) and web (ASP.NET) applications for travel and healthcare clients.
  • Wrote C# automation frameworks and ran sanity, smoke and regression suites on daily builds.
VB6ASP.NETC#Test Automation
Recognition

A few things I'm proud of.

Regional Recognition Award

For delivering a project within a very challenging timeframe.

Temenos

Power Down Award

Part of an award-winning team that displaced a major incumbent competitor.

Oracle

Rookie of the Quarter

For successfully delivering multiple proofs of concept under tight deadlines.

Oracle

Bug Hunter

Logged 500+ valid defects across UK & UAE payroll products.

Oracle
Education

Foundations.

2007 – 2009

MSc, Computer Science

Bangalore University — Bangalore

2000 – 2003

Bachelor's, Computer Applications

Gujarat University — Ahmedabad

The start of a journal.

This site is the beginning of a blog — a place to think out loud about what I'm building and learning. Soon I'll be writing about how small-scale businesses are adopting AI to automate their workflows, and sharing my journey reimagining ERP for them through AI-led development.

Part notebook, part reflection — written as I go, and growing over time. More to come.